After receiving your shipping request, our Logistics area will create the service for its collection and receive the GUIDE # that you must send to the client (time to receive it 5 to 10 min. WHATSAPP)

If a customer wishes to insure their package , it has a cost of 2% of the value of their merchandise + $50 MXN. You must declare the value of your package.

Points to highlight for customer and store Store (person who purchases guides and receives the packages.)

CUSTOMER Responsive package: In case of loss or misplacement by the parcel, the customer must make their claim to the service area of the corresponding parcel with their tracking number.

STORE MANAGER AND/OR OWNER: He is responsible for verifying the content of each package he receives for shipments and responsible for his collection/shipping point. Any illegal product he tries to send will result in criminal actions as the owner.

You can see the delivery time by checking your guide and it will count 1 or 2 days after collection.

Shipments are from Monday to Friday

3 TO 5 BUSINESS DAYS

7 TO 12 BUSINESS DAYS

15 TO 30 BUSINESS DAYS